How can we help?

how can we halp

Shipping Questions

How much is shipping?

USA: $7.99 for all orders under $75, Free shipping on U.S. orders over $75, shipping options will be shown at checkout.

International Orders: Shipping costs will be calculated at checkout based on the destination and weight of your order. Currently, free shipping is not available for international orders.

*Free shipping is applied after discounts and before taxes.

How soon are orders processed and shipped?

We process orders within 2-4 days. We do not ship orders on weekends. Any orders placed on the weekends or the holidays will be shipped on the following business day.

How can I track my order?

After placing an order, you’ll receive an email with your tracking number and instructions to track your shipment once it has been dispatched.

How long will it take for my order to arrive?

Once your order has been shipped, delivery times vary depending on the shipping method selected and are estimated, not guaranteed. For domestic orders, it typically takes 2-4 days. International orders vary.

Do international customers pay a customs fee?

Customs fees are determined by the destination country, and unfortunately, we have no control over them. Customers are responsible for any customs charges that may apply.

Ordering Questions

How do I place an order?

Simply browse our collection, select your items, choose your size, and click “Add to Cart.” Once you’re ready, proceed to checkout to enter your payment and shipping details.

Can I modify my order after it’s placed?

We process orders quickly, so it’s best to make any changes right away. Contact us immediately, and we’ll do our best to accommodate your request before it ships.

What payment methods do you accept?

We accept a variety of payment methods, including credit cards, Google Pay, Shop Pay installments and other secure payment options available at checkout.

Is my payment information secure?

Yes! We use secure encryption technology to ensure your payment information is safe and protected during checkout.

Can I apply a discount code to my order?

Absolutely! Enter your code at checkout to apply your discount. Be sure to double-check the code before finalizing your order.

Product Questions

What sizes do you offer?

We offer a wide range of sizes to suit different body types. Please refer to our size guide on the product page for more detailed measurements.

How do I know if an item will fit me?

We have a size guide here. If you’re unsure, feel free to reach out to our customer service team for assistance.

Are your products true to size?

Our products are designed to be true to size, but fit can vary by style. Refer to the product description and size guide to make sure you get the perfect fit.

How do I care for my Belle Basics items?

AnswerEach product comes with care instructions to ensure it stays in great condition. Be sure to follow the care guidelines listed on the tag or product page for best results.

Are the colors shown on the website accurate?

We make every effort to display product colors as accurately as possible, but colors may appear slightly different on your screen depending on your device settings.

General Questions

How can I contact customer service?

You can reach our customer service team by emailing info@bellebasicsla.com or by using the contact form on our website. We’ll respond as quickly as possible!

Where are your products made?

Our products are designed in Los Angeles, California and produced globally, ensuring top-quality fabrics and craftsmanship.

How do I stay updated on new arrivals and sales?

Sign up for our newsletter to get the latest updates on new arrivals, exclusive offers, and sales directly in your inbox.

Get in touch

Can't find what youre looking for? Send us an email!